1. Your privacy is extremely important to Sakina Issa
2. Information Collection, Use, and Disclosure
Information may be used for the following purposes:
- To contact you or provide you with information
- Billing-related purposes.
- To see if we’d be a good fit for online or in-office therapy
- To enable and facilitate therapy services
- To measure and improve the quality, the effectiveness and the delivery of services.
Like many websites, we use “cookies” to collect information. A “cookie” is a small data file that is transferred to your computer’s hard disk for record-keeping purposes. You can change your browser’s settings so it will stop accepting cookies or to prompt you before accepting a cookie. However, if you do not accept cookies you may not be able to use the website. I may also use third party cookies for the purposes of web analytics, attribution and error management.
Online identity theft and account hacking, including the practice currently known as “phishing”, are of great concern. You should always be diligent when you are being asked for your account information and you must always make sure you do that in our secure system. We will never request your login information or your credit card information in any non-secure or unsolicited communication (email, phone or otherwise).
While using any Internet-based service carries inherent security risks that cannot be 100% prevented, our systems, infrastructure, encryption technology, operation, and processes are all designed, built and maintained with your security and privacy in mind. We apply industry standards and best practices to prevent any unauthorized access, use, and disclosure. We comply with or exceed all applicable federal laws, state laws, and regulations regarding data privacy.
6. Children’s Privacy
We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to become our user. The Platform is not directed and not intended to be used by children under the age of 18 even. If you’re aware that we have collected Personal Information from a child under age 18 please let us know by contacting us and we will delete that information.
7. Compliance with Laws and Law Enforcement
I cooperate with government and law enforcement officials to enforce and comply with the law. I may disclose information necessary or appropriate to protect the safety of the public or any person, to respond to claims and legal process (including but not limited to subpoenas), and to prevent or stop the activity that may be illegal or dangerous. You should also be aware that counselors may be obliged to disclose information to law enforcement or other authorities to conform to their professional and legal responsibilities. Specifically, and without limitation, you should be aware that the law requires mental health professionals to disclose information and/or take action in the following cases: (a) reported or suspected abuse of a child or vulnerable adult; (b) serious suicidal potential; (c) threatened harm to another person; (d) court-ordered presentation of treatment.
- To perform our obligations in accordance with any contract that we may have with you.
- It is in our legitimate interest or a third party’s legitimate interest to use personal information in such a way to ensure that we provide the Services in the best way that we can.
9. Contacting us
Last Updated: October 16, 2019